Do you provide Refunds and Is There A Money Back Guarantee?
Yes, we accept refunds and have a 365-Day Money Back Guarantee which is applicable in certain circumstances only.
Please read all the details below BEFORE you order your Aphro-D Capsules or Aphro-D Pouches
IMPORTANT: Aphro-D Capsules is an auto-subscription service, we provide this to all our customers to ensure they never run out of their Aphro-D Capsules.
Just order the first time and we’ll handle everything else.
Aphro-D Capsules – First-Time Customers
If you are a FIRST-TIME customer trying Aphro-D Capsules we recommend you order 3 bottles (which is a 90-day supply)
If for some reason you are not happy with your Aphro-D results, we offer a 365-day hassle-free money-back guarantee.
Even if you have consumed all 3 of the bottles of Aphro-D, we will still refund your money, that is our promise to you.
IMPORTANT: the empty bottles money-back guarantee is valid ONLY for FIRST-TIME CUSTOMERS and ONLY on your FIRST 3 bottles of Aphro-D.
If you have ordered more than 3 bottles – As long as the remaining bottles are unused and the seal is not broken – you can return those full bottles as well and you will get your money back too
To protect ourselves from fraud we require you to return the package back to our warehouse, even if it is opened and you have used all of the product. (You need to send us the empty bottles).
Aphro-D Capsules – Returning Customers
If you are a RETURNING Customer – we also have a 365-day money-back guarantee
But this is ONLY VALID on bottles that you have NOT USED, with the SEAL UNBROKEN
If for some reason you need to return your Aphro-D Capsule bottles that you have not used and with the seal unbroken, you are able to get your full money back minus any shipping costs.
NOTE there is NO EMPTY-BOTTLE GUARANTEE for returning customers with the Aphro-D Capsules
Returning customers can only get a FULL REFUND on unused bottles with the seal unbroken
Again, to protect ourselves from fraud we require you to return the unused bottles back to our warehouse.
How To Return Your Aphro-D Capsules
When returning your Aphro-D Capsules YOU MUST speak with our Aphro-D support team FIRST
So they can provide you with the correct address on where to send your Aphro-D Capsule bottles.
We request that you take a photo of the return parcel and provide us with the tracking number so our fulfillment team can follow the package and make sure it gets to us.
Once the package is received by our fulfillment team, it can take 3-4 business days for the team to sort out the mail and update our system, confirming the package was received.
Once confirmed, we will refund your package right away.
Please make sure your items are properly packaged when being returned.
Return shipping charges are the responsibility of the customer.
The 365-day money guarantee is not applicable to flash sales or promotions
Refunds are not allowed for flash sales or promotions
Currently, due to the very limited supply of Aphro-D pouches we have available in stock, we do not offer a money-back guarantee and have a no-refund policy.
Aphro-D pouches are currently NOT ON AUTO-SUBSCRIPTION because of the limited stock we have available.
If you have not tried Aphro-D pouches before – we do not recommend you start with the Aphro-D pouches because of the bitter and potent taste of the raw powder!
Instead – we recommend you order a 3-month supply of Aphro-D Capsules which you can do so here at www.aphro-d.com
Canceling your Aphro-D Capsules Subscription
Aphro-D is an auto-subscription service. That means, based on your original order, you will get your Aphro-D automatically shipped to you… Depending on which option you choose.
If you would like to freeze or cancel your subscription, you can do so at any time, please visit here.
Please note: You must let our support team know of your cancellation prior to your next shipment date (we request at least 48 hours’ notice).
Our team ships all orders on the same day… so If you request to cancel after your payment is received and your Aphro-D is shipped, you will be required to return the bottle(s) back to our fulfillment office FIRST. Once returned, we will then refund you your full amount.